There remain some issues that are related to the update itself, but the problems with worlds losing all their objects are resolved. We're calling this incident complete, and we will move over to looking at update-related issues in crafting and other things.
Posted Aug 22, 2026 - 03:16 UTC
Update
We are looking into reports of missing recipes on players, and empty banks and markets in some zones.
Posted Aug 22, 2026 - 02:47 UTC
Update
We are continuing to monitor for any further issues.
Posted Aug 22, 2026 - 02:18 UTC
Update
Servers are now open. We are watching in case there are any issues.
Posted Aug 22, 2026 - 02:18 UTC
Monitoring
All smoke tests have passed and there don't seem to be any player losses on the planets. We are preparing to re-open now.
Posted Aug 22, 2026 - 02:15 UTC
Update
We are now going to start smoke testing the servers, wandering around your settlements and hand checking that things look okay.
Posted Aug 22, 2026 - 01:24 UTC
Identified
We have a good idea of the root cause and have applied a fix. We are now restoring from the backup taken immediately prior to the event, so that players and planets should be restored with no significant rollback.
Posted Aug 22, 2026 - 00:45 UTC
Update
We are continuing to investigate this issue.
Posted Aug 22, 2026 - 00:08 UTC
Investigating
We are currently investigating an issue whereby servers did not come up properly after the maintenance window for the new update. This caused a variety of side effects such as duplicate portals, missing GovBots, homesteads, etc. We are investigating.
Posted Aug 22, 2026 - 00:01 UTC
This incident affected: Stars Reach Production Servers.